Introduction
At Rainbow Adventures, Munnar, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide while visiting our website or booking our adventure activities.
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, phone number, email address, and contact details provided during booking or inquiry.
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Payment Information: Processed securely through third-party payment gateways. We do not store your credit/debit card details on our servers.
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Usage Data: Information about how you interact with our website, such as pages visited, IP address, and browser type, collected through cookies or analytics tools.
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Photographs & Media: With your consent, photographs or videos taken during activities may be used for promotional purposes.
2. How We Use Your Information
Your information is used only to:
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Confirm and manage your bookings.
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Communicate updates, offers, or cancellations.
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Ensure safety and compliance during adventure activities.
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Improve our website, services, and customer experience.
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Send promotional materials (only if you’ve opted in).
3. Data Protection and Security
We implement industry-standard security measures to protect your information.
All payment transactions are encrypted via SSL and handled by secure, PCI-compliant payment gateways.
Only authorized staff members can access your personal data when necessary.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited information only with:
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Payment gateway providers for processing transactions.
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Government authorities if required by law.
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Marketing or support service providers under strict confidentiality agreements.
5. Cookies
Our website may use cookies to:
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Enhance user experience.
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Track site performance and usage.
You can disable cookies through your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
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Request a copy of your personal data.
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Ask us to correct or delete your data.
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Withdraw consent for marketing communications.
To exercise these rights, email us at privacy@rainbowadventures.in.
7. Changes to This Policy
Rainbow Adventures reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised date.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact:
📧 info@rainbowadventures.in
📍 Rainbow Adventures, Chunayanmakal Waterfalls, Munnar, Kerala, India.